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Wellbeing

The wellbeing surface that feeds the at-risk score.

Staff portalWho: Pastoral staffLast updated 3 September 2026
Student Wellbeing: check-ins, risk level, notes and referrals.
FIG. 1Student Wellbeing: check-ins, risk level, notes and referrals.
  1. Open Learner services → Wellbeing. The cards count check-ins, critical and high-risk learners and active referrals; filter by risk level.
  2. Select Log Check-in. Choose the learner and the type (general, academic, personal), set the risk level, write the note, and add a referral — academic learning support, counselling, a community service — where one was made.
  3. Learners also complete a short wellbeing check-in from their own dashboard; those are seen only by the learner support team and appear here.

Wellbeing is one of the four factors in the at-risk score — see Recompute and act on at-risk learners — and a concern raised here becomes an ordinary pastoral case.

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