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Give an education agent a portal

A token-authenticated portal where an agent submits attributed enquiries, sees privacy-banded progress, downloads approved collateral and completes training.

Staff portalWho: International managersLast updated 3 September 2026
Flow

What an agent can do, and what they can never see

Portal link(token) issuedSubmits an enquiryDownloads listedcollateralCompletes trainingmodulesEnquiry attributed→ pipelineSeesprivacy-bandedprogress onlyCompletionrecorded onceDeactivate →revoked on nextrequest

Diagram: What an agent can do, and what they can never see. Steps:

  • Portal link (token) issued
  • Submits an enquiry
  • Downloads listed collateral
  • Completes training modules
  • Enquiry attributed → pipeline
  • Sees privacy-banded progress only
  • Completion recorded once
  • Deactivate → revoked on next request

Connections:

  • Portal link (token) issued → Submits an enquiry
  • Portal link (token) issued → Downloads listed collateral
  • Portal link (token) issued → Completes training modules
  • Submits an enquiry → Enquiry attributed → pipeline
  • Downloads listed collateral → Sees privacy-banded progress only
  • Completes training modules → Completion recorded once
  • Sees privacy-banded progress only → Deactivate → revoked on next request
Staff actionLearner actionPallara does thisStop / refused
  1. Open Admissions → Commission → Agents and create or copy the agent's Portal link. Treat it as a credential: it is token-authenticated and should be shared only with that agent.
  2. In the portal the agent can submit an enquiry, which arrives in your enquiry pipeline already attributed to them.
  3. The agent sees privacy-banded progress on their referrals — the stage, not the learner's record.
  4. The collateral library offers only the files you have listed for agents. The download route rejects any other file key and re-checks that the agent is still active on every request.
  5. The portal contains seven training modules. Completing one writes a durable completion record; repeating it does not create duplicates.
  6. Back on Commission → Agents, review each agent's completion count and last activity.
  7. Deactivate the agent as a stakeholder to revoke the portal. Revocation is checked on every request and does not wait for a token to expire.
Agents: portal links, training completions and last activity.
FIG. 1Agents: portal links, training completions and last activity.
NoteWhat the portal shows is decided in one place and projected field by field, so a field added to the learner record later cannot leak to an agent.
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