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Track international learners

Visa, insurance, attendance and expiry in one place, with the onboarding course an international learner gets on arrival.

Staff portalWho: International and compliance staffLast updated 3 September 2026
Flow

An international learner's first week

Enrolment type:internationalINTL101 assignedand unlockedAppears on theInternationaldashboardLearner worksthrough onboardingVisa, insurance,attendance watched

Diagram: An international learner's first week. Steps:

  • Enrolment type: international
  • INTL101 assigned and unlocked
  • Appears on the International dashboard
  • Learner works through onboarding
  • Visa, insurance, attendance watched

Connections:

  • Enrolment type: international → INTL101 assigned and unlocked
  • Enrolment type: international → Appears on the International dashboard
  • INTL101 assigned and unlocked → Learner works through onboarding
  • Appears on the International dashboard → Visa, insurance, attendance watched
Pallara does thisLearner actionStaff action

International Students is the immigration dashboard: every learner flagged as international, with the values that matter for their visa conditions — country, visa and its expiry, insurance and its expiry, attendance rate, and the agent who introduced them.

International Students: the five summary cards, then one row per learner with visa, insurance, attendance, expiries and agent.
FIG. 1International Students: the five summary cards, then one row per learner with visa, insurance, attendance, expiries and agent.
  1. Open Admissions → More → International. Read the five cards first: Total International, Visa Expired / Critical, Visa Expiring (90d), Insurance Expired and Low Attendance (below 80%).
  2. Filter with All Programmes, All Statuses and All Visa Statuses; Reset restores the whole list. Search by name or email to narrow to one learner.
  3. With more than 25 learners, use Next, Previous, the per-page control and Last below the table; the range label agrees with the rows shown.
  4. Select a row to open the learner's student profile.

Onboarding on arrival

When an enrolment of type international is created, the learner is automatically assigned the provider's published onboarding course — the course whose code is INTL101 — and it is unlocked immediately rather than waiting for a term start. It sits in their learner portal like any other course, with lessons and progress, so the provider has a record that the induction happened. If no published course carries that code, nothing is assigned and the enrolment is otherwise unaffected.

Agents

Enquiries that arrive through an education agent's portal are attributed to that agent and flow into the ordinary enquiry pipeline. Agents see privacy-banded progress on their referrals and never the learner's record. See Give an education agent a portal.

NoteAttendance shown here is the single attendance-rate definition used across Pallara: present and late count as attended, over present, late and absent; excused is in neither. A learner with no countable mark has no rate rather than a misleading 100%.
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