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Review expert findings

Findings the AI raises about a learner or a session — review them, revert them, and open the learner's record from them.

Staff portalWho: ManagersLast updated 3 September 2026
  1. Open AI → Findings and filter by status, type and severity.
  2. Select View details for the description, recommendation, session reference and linked learner.
  3. Select Mark as reviewed; the drawer shows the reviewer and time. Revert to pending clears it if more work is needed.
  4. View student profile opens the linked learner's record.
Findings: the queue, filters and the detail drawer.
FIG. 1Findings: the queue, filters and the detail drawer.
NoteCreate Support Ticket is labelled Coming Soon and is not yet an action.
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